Privacy Policy
Last updated: 22/04/2026
At Nutrilow, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect different types of information to provide and improve our service:
1.1 Personal Information
- Full name, email, and phone
- Date of birth and gender
- Health information (weight, height, nutritional goals)
- Profile photos (optional)
1.2 Usage Data
- Meal logs and consumed foods
- History of consultations with nutritionists
- Food preferences and restrictions
- App activity data
1.3 Technical Information
- IP address and device type
- Operating system and app version
- Location data (if authorized)
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Connect you with qualified nutritionists
- Personalize your experience and recommendations
- Process payments and manage subscriptions
- Send important notifications and updates
- Improve our services through analysis
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We may share your information in the following situations:
3.1 With Nutritionists
We share relevant information with the nutritionists you choose for consultations, including health data and dietary history.
3.2 Service Providers
We work with third-party companies for payment processing, data hosting, and analytics. These providers have limited access to your information.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
3.4 We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement security measures to protect your information:
- Encryption of data in transit and at rest
- Two-factor authentication (optional)
- Continuous security monitoring
- Restricted access to personal data
- Regular security audits
- Compliance with industry standards
While we strive to protect your information, no method of internet transmission is 100% secure.
5. Your Rights
Under LGPD (General Data Protection Law), you have the right to:
- Access: Request copies of your personal information
- Correction: Update incorrect or incomplete information
- Deletion: Request deletion of your information
- Portability: Receive your data in structured format
- Opposition: Object to the processing of your information
- Revocation: Withdraw consent at any time
To exercise these rights, contact us through the contact page.
6. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience. You can control cookie usage through your browser settings. Cookies help us:
- Keep you logged in
- Remember your preferences
- Analyze app usage
- Personalize content
This policy complies with the General Data Protection Law (LGPD - Law No. 13,709/2018) and other applicable data protection regulations.